terms & conditions

 

Terms and Conditions – Online Shop

  1. 1. Applicability
    These general terms and conditions apply to orders and deliveries through our online shop. By placing an order, you agree to these conditions.

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  3. 2. Orders
    All orders are subject to product availability. We reserve the right to refuse or cancel orders.

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  5. 3. Prices
    All prices on the website include VAT and exclude shipping costs. Shipping costs will be clearly stated during the ordering process.

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  7. 4. Payment
    Payment can be made via iDeal and apple pay. Payment must be made in advance before the order is processed.

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  9. 5. Delivery
    We aim to dispatch orders as quickly as possible. The delivery time may vary depending on the product and availability. We are not responsible for delays in delivery by external parties.

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  11. 6. Returns
    If you are not satisfied with your order, you can return it within 14 days. The return costs are at your own expense. The product must be returned in its original condition and packaging. Find more information on the RETURNS page.

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  13. 7. Warranty
    All products come with statutory warranty. In case of a defect, please contact us for a suitable solution.

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  15. 8. Privacy
    We respect your privacy and will not share your personal information with third parties. Your data will only be used for processing your order.

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  17. 9. Complaints
    If you have a complaint about our products or services, please contact us. We will do our best to resolve your complaint as quickly as possible.
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  19. 10. Applicable Law
    These general terms and conditions are governed by Dutch law. In case of disputes, they will be submitted to the competent court.
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